❓ FAQ
ec77 Frequently Asked Questions & Answers
Deposits, withdrawals, claiming bonuses, and casino games — find answers to all your ec77 questions on this single page.
Whether you are new to ec77 or a returning player, it is natural to have questions about your account, payments, or games from time to time. On this page we have organized the questions most frequently asked by Bangladeshi players — from deposit methods to wagering requirements, live casino to cancelling bonuses. Browse the sections below and find answers to your questions directly. If you cannot find the answer to something, our support team is always ready to help.
Deposit Questions
After logging in to ec77, go to the "Deposit" option and select bKash. Send the amount to the designated ec77 merchant number, then enter the transaction ID and reference number in the form. Your wallet balance is usually updated within a few minutes. The minimum deposit amount is ৳300.
Yes, Nagad is fully supported. It works just like bKash — select Nagad on the deposit page, send money to ec77's designated number, and submit the payment slip details. Once the transaction is confirmed, your balance updates automatically. The minimum deposit is ৳300.
The minimum deposit amount at ec77 is ৳300 for all payment methods. Whether you deposit via bKash, Nagad, Rocket, Upay, or bank transfer, the same limit applies. Transactions below this amount are not processed.
ec77 does not charge any additional fees on deposits. However, your mobile banking provider (bKash, Nagad, Rocket, or Upay) may apply their own transaction charges — that depends entirely on the respective provider's policy.
Deposits via bank transfer are accepted. Major commercial banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank Bangladesh are generally supported. When you select the bank option on the deposit page, the latest list of accepted banks will be shown. The minimum of ৳300 applies here as well.
Yes, both Rocket and Upay are supported at ec77 and are completely safe. All payment transactions at ec77 are secured with SSL encryption. Your financial information is not shared with any third party, and ensuring fair play is our commitment.
Money Withdrawal
Withdrawal requests at ec77 are generally processed within 15 minutes to 2 hours. Bank transfers may take slightly longer due to the bank's own processing time. Mobile banking (bKash, Nagad, Rocket, Upay) is usually the fastest.
The minimum withdrawal amount at ec77 is ৳500. Withdrawal requests below this amount are not accepted. Make sure your balance is ৳500 or more and that any applicable wagering requirements have been met.
Yes, ec77 only processes withdrawals to mobile wallets or bank accounts registered in your own name. Withdrawals to third-party accounts are not accepted — this is an important rule to prevent fraud and protect player security.
To withdraw winnings earned from a bonus, you must first meet the wagering requirements. For ec77's welcome bonus, you need to wager 15 times the bonus amount. For example, for a ৳2,000 bonus, you must complete a total of ৳30,000 in wagers before the winnings can be withdrawn.
If your withdrawal request shows "Pending", it generally means it is under verification. Standard withdrawals should be completed within 15 minutes to 2 hours. If it takes longer, please contact our 24/7 live chat or reach us at [email protected].
Casino & Table Games
Teen Patti is a South Asian card game where hands are formed with three cards — Trio, Straight Flush, Flush, Straight, and Pair — and the best hand wins. Andar Bahar is simpler: the dealer places a joker card and you bet on whether a card of the same value will appear first on the "Andar" (inside) or "Bahar" (outside) side.
Roulette has two types of bets — inside bets (specific numbers or small groups of numbers) and outside bets (red/black, odd/even, high/low). European Roulette has a single zero (0), which is relatively more favorable for players compared to American Roulette. European Roulette Pro is available at ec77.
Yes, ec77's live casino runs smoothly on both Android and iOS mobile devices. There is no need to download a separate app; the full gaming experience is available directly in your mobile browser. With a good internet connection (4G or Wi-Fi), you can enjoy live dealer games without interruption.
In Baccarat, you bet on one of three outcomes — "Player", "Banker", or "Tie". The dealer deals two cards to each side; the side whose points are closest to 9 wins. Face cards (10, J, Q, K) count as zero, and Ace counts as 1. The tens digit is dropped (e.g., 15 = 5). Its simple rules make it quite popular in live casinos.
After logging in, go to the "ec77 Casino" section. There you will find the live dealer area with Teen Patti, Baccarat, Roulette, Andar Bahar, and other table games. Tables from top providers like Evolution Gaming and Ezugi are always available there.
Bonuses & Offers
A 200% welcome bonus is available when you open an account at ec77 for the first time and make your first deposit, up to a maximum of ৳15,000. For example, if you deposit ৳1,000, you will receive a ৳2,000 bonus — bringing your total balance to ৳3,000. The bonus is added automatically; no separate code is needed.
A wagering requirement is the total amount you need to wager before you can withdraw winnings from a bonus. At ec77, this applies only to the bonus amount — not the deposit. For the welcome bonus, the requirement is 15 times. Example: ৳2,000 bonus × 15 = ৳30,000 in wagers must be completed.
Yes, every bonus at ec77 has a specific validity period. If the wagering requirements are not met before an active bonus expires, the bonus balance may be cancelled. The validity period for each bonus is stated in the offer's terms and conditions — it is wise to read those before claiming a bonus.
Yes, if you want to cancel an active bonus, contact the support team via live chat or at [email protected]. Keep in mind that cancelling a bonus will also cancel any winnings accumulated from that bonus. The deposit portion generally remains intact after a bonus is cancelled.
The maximum limit for the welcome bonus is ৳15,000. So if you deposit ৳16,000, the 200% calculation would come to ৳32,000, but due to the maximum cap the bonus will be ৳15,000 — bringing your total balance to ৳31,000. Depositing more than this will not increase the bonus amount.
ec77's VIP program has five levels — Bronze, Silver, Gold, Platinum, and Diamond. As you move to higher levels, your weekly cashback increases. Bronze offers up to 0.2%, Silver 0.3%, Gold 0.5%, Platinum 0.6%, and Diamond up to 0.8% weekly cashback.
Still have questions?
Our support team is by your side seven days a week, twenty-four hours a day. Reach out in Bengali or English — whichever you prefer.
24/7 Live Chat
Login Now